Today’s organisations are facing constant challenges, and are needing to respond to these in ever tighter timescales to ensure their business can survive and thrive. In the modern business ecosystem the need for change can come from a variety of sources – some of these are illustrated below.
The Internet has now given customers a world wide source of products and services, and they are now demanding – new products, better service, faster delivery and reduced prices.
Employees are now global, mobile, social and flexible. They are frequently looking for interesting and fulfilling work, with opportunities for learning new skills. A “job for life” is not an attraction for many employees.
Digital Transformation – Internet/always connected/reduced cost of storage/sensor technology/big data/IoT/Cloud Computing are all having fundamental impacts on the way organisations of all types and sizes carry out their operations.
Environmental – following high profile TV programmes todays consumer will have high demands on the environmental credentials of organisations they purchase from, and will want the opportunity to purchase “environmentally friendly” products and services
Political – both UK and world politics have undergone significant, and in some cases unforeseen, changes over the last few years. Uncertainty as a rest of political change will always represent a challenge to organisations of all types.